Privacy Policy

Last updated: July 2026.

1. Who is responsible

The controller for the data processing of the English-language information site betwest.bet is the BetWest operator (Curaçao licence). For data protection enquiries relating to the player lobby at betwest.com, the privacy policy published there applies.

2. Data we collect on betwest.bet

This information site does not collect credentials and no account data. When you visit the site, the server does automatically process the following log data:

• truncated IP address (anonymised)
• date and time of the visit
• requested URL and HTTP status code
• transferred data volume
• referrer URL (where available)
• browser and operating system in use

These data are used exclusively for security, error diagnostics and statistical analysis, and are automatically deleted after 14 days.

3. Cookies and similar technologies

This site sets only strictly necessary cookies - for example, to remember your language preference and to store your cookie choice. There are no tracking, advertising or profiling cookies from third parties. If you follow the /play link across to the operator’s player lobby, the operator’s cookie settings apply there.

4. Data the operator collects in the player lobby

Once you register with the operator BetWest, additional data is collected (email, phone, address, ID, payment method, transaction history, gambling activity, KYC documents). This processing is governed by the operator’s own privacy policy at betwest.com.

5. Purpose of processing

Data collected on betwest.bet is used only for:

• ensuring the technical operation and security of the site
• error diagnostics and anonymous statistical evaluation of visits
• defending against attacks and abuse (e.g. brute-force detection)

No profile is built about you, no data is sold and no data is transferred to third parties for advertising purposes.

6. Legal basis

The legal basis for processing this log data is our legitimate interest in a technically secure and reliably operated website (Art. 6(1)(f) GDPR). The legal basis for strictly necessary cookies is likewise legitimate interest and, where applicable, your consent (Art. 6(1)(a) GDPR).

7. Data recipients

Server log data is processed on our behalf by hosting providers under a data processing agreement. Beyond that, no personal data is passed on. In the case of legal obligations (e.g. court order), we are obliged to disclose data to the competent authorities.

8. International transfers

Data may be processed in servers located inside and outside the EU. For any transfers outside the EU, we ensure appropriate safeguards are in place (standard contractual clauses, adequacy decisions, additional technical measures).

9. Your rights (GDPR)

You have the following rights regarding your personal data:

• Right of access - Art. 15 GDPR
• Right to rectification - Art. 16 GDPR
• Right to erasure - Art. 17 GDPR
• Right to restriction of processing - Art. 18 GDPR
• Right to data portability - Art. 20 GDPR
• Right to object - Art. 21 GDPR
• Right to withdraw consent at any time - Art. 7(3) GDPR
• Right to lodge a complaint with a supervisory authority - Art. 77 GDPR

To exercise these rights or if you have questions about how BetWest handles your data, please contact us at [email protected].

10. Retention periods

Server log data is deleted after 14 days at the latest. Data collected via the operator BetWest during registration and account use is retained in line with the operator’s privacy policy and applicable gambling and anti-money-laundering legislation (typically 5-10 years after account closure).

11. Changes to this policy

We may update this privacy policy to reflect changes in the site or in legal requirements. The latest version will always be available on this page with the update date at the top.

12. Contact

For any privacy or data-protection enquiry regarding this information site, please write to [email protected]. For the player lobby, please use the contact information published at betwest.com.